Checkpoints

A service policy can define job checkpoints that occur at the end of a processing phase. Examples are the Receive, Prepare, Print, and Complete phases. A job checkpoint always occurs at the end of a phase.

In general, a service policy defines job checkpoints for at least two phases: a checkpoint for the final phase and one or more checkpoints for intermediate phases. Checkpoints for intermediate phases let you find jobs that are late before they miss the checkpoint for the final phase.

For example, a service policy could define a checkpoint at the end of the Prepare phase and a checkpoint at the end of the Print phase. If an error (for example, a transform error) occurs during the Prepare phase, Ricoh ProcessDirector marks the job Late when it misses the Prepare checkpoint. A yellow dot appears in the Schedule risk column for the job in the Jobs table. If the operator can correct the error, the job could complete printing on time. If the job completes the Print phase before the Print checkpoint, the checkpoint status changes back to OK. The yellow dot is removed.

For example, a service policy could define a checkpoint at the end of the Prepare phase and a checkpoint at the end of the Print phase. If an error (for example, a transform error) occurs during the Prepare phase, Ricoh ProcessDirector marks the job Late when it misses the Prepare checkpoint. The row in the Jobs table for that job turns yellow. If the operator can correct the error, the job could complete printing on time. If the job completes the Print phase before the Print checkpoint, the checkpoint status changes back to OK. The yellow color is removed from the row in the Jobs table.

A service policy does not need to define a job checkpoint for each phase. A service policy might not define a checkpoint for these types of phases:

  • Phases that do not contain any steps (for example, the Prepare phase).
  • Phases where errors are not likely to occur (for example, the Receive phase).
  • Phases that occur after jobs have met the performance objective (for example, the Complete phase).
 
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