Finding late jobs

You can find jobs whose tracking status is Behind schedule, whose predicted outcome is May miss, or whose checkpoint status is Late so that you can take corrective action.

A tracking status of Behind schedule means that the job has been processing for longer than the estimated duration for all steps run up to this point. When the job is behind schedule, a yellow dot appears in the Schedule risk column for the job in the Jobs table. The heading of the Schedule risk column is blank. To see the name of the column, hover over the heading area.

A predicted outcome of May miss means that the estimated duration of the steps remaining is greater than the time remaining before the deadline for the job. When the job may miss its deadline, an orange dot appears in the Schedule risk column.

A checkpoint status of Late means that the job is late meeting the next checkpoint or that it has missed the final checkpoint. Ricoh ProcessDirector calculates a checkpoint status for all jobs that have a service policy associated with them. When a job is late, a yellow dot appears in the Schedule risk column. If the job catches up before another checkpoint, the yellow dot is removed.

A tracking status of Behind schedule means that the job has been processing for longer than the estimated duration of all steps run up to this point. When the job is late, its row in the Jobs table turns yellow.

A predicted outcome of May miss means that the estimated duration of the steps remaining is greater than the time remaining before the deadline for the job. When the job may miss its deadline, its row in the Jobs table turns orange.

A checkpoint status of Late means that the job is late meeting the next checkpoint or that it has missed the final checkpoint. Ricoh ProcessDirector calculates a checkpoint status for all jobs that have a service policy associated with them. When a job is late, its row in the Jobs table turns yellow. If the job catches up before another checkpoint, the row returns to its usual color.

To find late jobs:

  1. In the System Summary portlet on the Main page, click All to see all the jobs in the system.
  2. To sort the jobs by schedule risk, with jobs that have the most urgent risk at the top, click the blank column heading for Schedule risk.
  3. To display only jobs with specific schedule risks in the Jobs table, click Advanced filter.
  4. To display only jobs whose checkpoint status is Late, select the Checkpoint status property, the is (=) comparison, and the Late value.

    To display only jobs whose tracking status is Behind schedule, select Tracking status, is (=), and Behind schedule.

    To display only jobs whose predicted outcome is May miss, select Predicted outcome, is (=), and May miss.

    To select a combination of schedule risks, first select Any are true and the first property, comparison, and value. Then click + to the right of the condition and select another property, comparison, and value.

  5. In the Jobs table, click the Table settings (Image of the Table settings icon) icon, then click Filter.
  6. To display only jobs whose checkpoint status is Late, select Checkpoint status in the Property field, Equal to (=) in the Comparison field, and Late in the Value field.

    To display only jobs whose tracking status is Behind schedule, select Tracking status, Equal to (=), and Behind schedule.

    To display only jobs whose predicted outcome is May miss, select Predicted outcome, Equal to (=), and May miss.

  7. When you have selected the filter values that you want, click Apply filter.
  8. If you see a job that is Late or Behind schedule, or a job that may miss its deadline, you can view the properties of the job.

    For example, if a job is Late, you can see its planned and actual checkpoint times. If a job is Behind schedule or may miss its deadline, you can see the values of the properties on the Deadline tab.

  9. After you fix a problem that is making a job late, consider using the Promote action so that the job progresses faster through the remaining phases. Or, you could use the Schedule Job action to move the job to another printer.
 
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