Creating no-service periods

You can create a no-service period for each time when your installation does not provide services (for example, a holiday).
The service policy specifies whether all the no-service periods apply to the service policy. If they apply, Ricoh ProcessDirector adjusts the planned checkpoints of jobs so that they do not occur during the no-service periods.

All the no-service periods work together as one unit. A service policy can specify whether all the no-service periods apply to the policy. However, a service policy cannot specify which no-service periods apply.

If a no-service period applies to every day of a month or year, you can select All in the Day property. However, if a no-service period applies to every day of a week, you must create one no-service period for each day. For example, if no service is provided:

  • From 16:00 to 23:59 every day of the year, create 1 no-service period object and select All in the Day property.
  • For one week in a year, create 7 no-service period objects: one for each date.
To create a no-service period:
  1. Click the Administration tab.
  2. In the left pane, click Service Level Agreements → No-Service Periods.
  3. In the left pane, click Objects → No-Service Periods.
  4. Click Actions → Add.
  5. Click Add.
  6. Fill in the required and optional properties. To see information about any of the properties, click the Question mark icon icon next to the property name.
  7. Fill in the required and optional properties. To see information about any of the properties, click the Question mark icon icon next to the property name.
  8. Click OK.

    • No-service periods are not considered for deadlines set with the SetDeadline step in a workflow or the Change Deadline action on the job.
 
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