Cannot create Hot folder input device

If creating a new Hot folder input device fails with message AIWP3051W, check the ownership of the hot folder directory.

For example, you might see these messages:

AIWP3038W: Input device device_name: failed validation.

AIWP3051W: Input device device_name Folder location property value of directory_path does not have read and write access to directory directory_path.

AIWP3051W: Input device device_name Staging location property value of directory_path/Staged does not have read and write access to directory directory_path.

For Hot folder input devices, the Ricoh ProcessDirector system user (aiw1 is the default) in the Ricoh ProcessDirector group (aiwgrp1 is the default) must own the directories that you specify as the Folder location and Staging location. It is not enough to give read and write permission to the Ricoh ProcessDirector system user.

If you specify directories that do not already exist when you create a Hot folder input device, Ricoh ProcessDirector creates them automatically with the correct ownership.
 
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