Printer does not stop

On a AIX or Linux system, if you cannot stop a printer from the Ricoh ProcessDirector user interface, check the permissions of the /etc directory and the files in it.

The Ricoh ProcessDirector system user (aiw1 is the default) must have execute permission for the /etc directory and read permission for network control files, specifically, /etc/protocols. By default, the /etc/protocols file is installed with permissions of 644. If read permission for other users is removed, Ricoh ProcessDirector cannot stop printers.

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