Troubleshooting LAN Connectivity and LAN Communication Problems

If you are having problems getting the printer to communicate over Ethernet, use the Network - Remote Access Status panel to check the status of the Ethernet adapters that are in the installed state. Select Printer Definition -> Network -> Status -> LAN Status... to display the Network - Remote Access Status panel for LAN attachments.

If you are using InfoPrint Manager to communicate with the printer and the printer does not seem to respond quickly (within about 5 seconds) to InfoPrint Manager printer-pause or job-cancel requests, use the Network - Remote Status panel to check the SNMP status. Select Printer Definition -> Network -> Status -> Remote Access Status... to display the Network - Remote Access Status panel for SNMP status.

If you have configured the printer to automatically send e-mail for printer status changes, but the specified e-mail recipient is not receiving notifications by e-mail, use the Network - Remote Access Status panel to determine the status of the e-mail function in the printer. Select Printer Definition -> Network -> Status -> Remote Access Status... to display the Network - Remote Access Status panel for E-mail status.

If you are trying to display the printer's Online Access (Web Pages) with a web browser and the printer does not seem to respond, use the Network - Remote Access Status panel to check the status of the printer's web server. Select Printer Definition -> Network -> Status -> Remote Access Status... to display Online Access status.