Configuring Remote Access for E-mail

Several functions within the printer may send information to an e-mail address. These include E-mail notification, Traces, PRSCD data. The printer must be configured for outgoing e-mail in order for these functions to use the e-mail interface.

To configure the printer for outgoing e-mail, enter the name or IP address of the SMTP (Simple Main Transport Protocol) server for your network. This may be provided by your network administrator. If you enter this as a name (the typical case), then you must also enter the IP addresses of the DNS (Domain Name Server) for your network. The DNS values are entered on the Edit window for the primary adapter on the Network - Adapters panel (Printer Definition -> Network -> Adapters -> Edit).

Notes:
  1. An Ethernet adapter must be configured and logically installed before you can use e-mail notification.
  2. After configuring the printer for outgoing e-mail notification, you can select to save traces when a problem occurs and then you can e-mail the trace data to the selected mail destination.
  3. After configuring the printer for e-mail, you may send the PRSCD log by e-mail.

To configure the printer so that you can e-mail trace data to a specified mail destination, you must specify e-mail settings as follows:

  1. Select Printer Definition -> Network -> Remote Access.
  2. Select E-mail from the list.
  3. Select Yes for E-mail Enabled.
  4. Check with your LAN administrator for the correct settings and enter those settings for each of the following fields:
  5. The default mail destination is ibmpsm@us.ibm.com, which is the InfoPrint Solutions Company Printer Service Machine that saves e-mail traces. You can change the default by entering a different name in Default Trace E-mail Destination. All names that you enter here can be selected from a drop-down list when you select to e-mail the trace data.
  6. When you have made all the changes, select OK.