Problem resolution when using preprinted bar code forms

In addition to the usual error messages that can appear when you load forms, the following three messages are directly related to preprinted bar code forms:

Table 18. Form Bar Code Error Messages
Error Message Cause Action
D72E Form bar code sensor not ready
  • Form barcode is not enabled.
  • Form bar code sensor is not installed.
  • Follow the instructions in the error message.
  • Load a form that does not have a preprinted bar code or call your service representative.
D72F Form bar code mismatch The preprinted bar code does not match the defined bar code.
  • Verify that you loaded the correct form.
  • Follow the instructions in the error message.
D730 Form bar code not found
  • The bar code sensor was not able to read the bar code on the edge of the forms.
  • The form did not have a preprinted bar code.
  • Follow the instructions in the error message.
  • Verify that you loaded the correct form.