Clearing a forms jam between the printer and a postprocessing device

A jam or separated form that occurs between the postprocessing device and the printer is not detected and presented as a form jam. The usual error condition presented is error message D204 PRE/POST NOT READY LINE BECAME ACTIVE on the touch panel or error message D204 PRINTER ERROR on the affected printer operator panel. This error message occurs when the Pre/postprocessor Busy Timer included in the characteristics section of an installed and enabled postprocessing device has timed out. (Refer to the Planning and Configuration Guide for details.)

Procedure:

Do this procedure to clear a forms jam between the printer a postprocessing device.

  1. Clear the forms path of any jam, or clear any forms feeding problem between the postprocessing device and the printer.
  2. Select OK on the touch panel.
  3. If you must remove damaged or separated forms in the forms path between the postprocessing device and the printer, advance the forms through the printer enough to enable splicing. On the floor between the printer and the postprocessing device, splice the forms exiting the printer to the forms remaining in the postprocessing device.
  4. Make the postprocessing device Ready.
  5. Select Start on the printer operator panel or on the Main touch panel for the affected printer.
    caution 85