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Operator message codes

Code Description Reference
0111 Forms not set at upper tractor Forms jams
0119 Upper tractor forms jam Forms jams
0131 Tension arm down Checking the tension arm Forms jams
0132 Tension arm up Checking the tension armForms jams
0133 Skew error Forms jams
0134 Fuser wrap
0161 Stacker forms jam
0164 Stacker forms jam
0184 Transfer station forms jam (Auto Load)
0185 Upper fuser forms jam (Auto Load)
018C Toner mark not sensed Check to see if the verification mark was printed correctly. See Aligning tractored forms and Aligning tractorless forms.
018D Registration mark not sensed Check to see if the verification mark was printed correctly. See Aligning tractored forms and Aligning tractorless forms.
0191 Upper tractor forms jam (Auto Load) Forms jams
0192 Stacker pendulum forms jam (Auto Load)
0196 Splice lever down (Auto Load)
0198 End-of-forms (Auto Load)
0237 Developer card failure
  • Ensure the Developer Communication Cable is plugged in correctly.
0269 Ozone filter replacement due

Notify your Service Representative that the ozone filter needs to be replaced at the next Preventative Maintenance (PM).

026A Ozone filter replacement required
  • Printing cannot continue until the ozone filter is replaced.
  • Call for service.
0782 Splice lever down
0783 Transfer station open
0784 Vacuum is OFF
0785 Change toner collector See Checking the toner collector.
0786 Add toner See Adding toner.
0787 Check toner collector
0788 Change developer mix See Changing the developer mix.
0789 Developer drain open
078A End of Forms
0791 Change fine filter See Changing the fine filter.
0792 Add fuser oil See Adding fuser oil.
079B Install one toner bottle See Adding toner.
079C Toner Supply Low See Adding toner.
0794 Oiler gate open
  • Ensure that the oiler gate is closed.
  • See 3.
0795 Set forms direction See About the printer control panel.
0796 Stacker full See Unloading the stacker.
0797 Stacker gate open
0799 Check fine filter See Checking the fine filter.
079A Check Tension Arm See Checking the tension arm.
07D1 Developer interface error Ensure the Developer Communication Cable is plugged in correctly.
07D2 Developer interlock switch open Ensure that the Developer is seated properly and that the gate is shut.
07D3 Tractor initial position error Verify proper position of tractors and correct if necessary.
BC08 Postprocessor resolution does not match printer Set the printer resolution to match the resolution of Advanced Spot Color Postprocessor.
D731 - D733 and D71A - D71C Noise on pre/post interface 1, 2, 3, 4, 5, or 6 Ensure that the cable from your pre/postprocessor device is still physically connected to the pre/post connector and that the connector is the same port that is configured on the Printer Definition -> Pre/postprocessing panel.
D204 Pre/postprocessor NOT READY line became active. See Forms jam in the postprocessing device or Jams between the printer and a postprocessing device.
D21F Page too complex Page needs to be redesigned.
D220 MICR printing requested with no MICR installed
  • If MICR printing is required, be sure the MICR developer has been inserted into the proper printer.
  • If MICR printing is not required, disable the MICR function (Printer Definition -> Printer -> Advanced).
D71F Side 1/Side 2 mismatch
D720 Verification mark position incorrect
D721 Hardware error: verification mark sensor
  • Check the print quality of the verification marks. Look for light or smeared print.
  • Fix any print quality problems. See Print quality problems.
D724 Side 2 verify has been disabled
D72E Form barcode sensor not ready Change the form barcode ID to 0 (zero) for the form loaded in the printer.