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Changing the Toner Cartridge

Attention!

Do not switch power off to the printer during this procedure.

If the printer has the Enhanced Toner Loading feature (the printer will have a white label with orange printing below the toner cartridge entry area), you may change the toner cartridge while the printer is running.

Using the wrong toner can cause serious print quality problems; this can force a service call. See Table 20 for the correct cartridge part number.

Do this task when you see this message: ADD TONER 0786

You need the following items when you add toner:

To add toner, do the following:

  1. Open the front right cover of the printer.
    This is an image that illustrates the front right cover of the printer
    Operator Tips
    • Working with toner can be messy. You may want to spread papers on the floor under the developer inlet to catch spills.
    • If you get toner on your hands, gently brush or blow it off, and avoid touching your eyes or mouth.
    • If you get toner on your clothes, gently brush or blow it off. If that does not remove all of the toner, wash the clothes with cold water. Hot water or hot-process dry cleaning will fuse the toner to the fabric.
    This is an image that illustrates how to open a new toner carton and remove the cartridge
  2. Open a new toner carton. Remove the carton lid, the new toner cartridge, and the cardboard tray. Save the carton lid for later use in step 12.
  3. Set the new toner cartridge aside.
  4. Tap the cartridge to loosen any toner still in the cartridge.
    This is an image that illustrates how to open the latch in front of the toner cartridge
  5. Open the latch (1) in front of the toner cartridge.
    This is an image that illustrates how to line up the cardboard tray against the front edge of the toner hopper
  6. Line up the cardboard tray against the front edge of the toner hopper.
  7. Pull the old cartridge out onto the cardboard tray carefully to prevent toner from spilling.
  8. Place the old cartridge and cardboard tray into the carton. Set aside for disposal.
    This is an image that illustrates how to insert the new toner cartridge
  9. Insert the new toner cartridge, with the tab of the seal facing you, into the hopper.
  10. Fold the tab down.
    This is an image that illustrates how to close the toner cartridge latch
  11. Close the toner cartridge latch (1).
  12. Place the carton lid on the lower lip of the toner hopper with the edge of the carton lid under the upper lips of the toner hopper.
  13. Remove the cartridge seal from the toner cartridge by firmly pulling on the tab and rolling it under the seal until the seal is completely removed. Place the rolled seal in the carton lid.
    This is an image that illustrates how to roll the toner cartridge
  14. Remove the carton lid from the toner hopper. Discard the carton lid, the cartridge seal, and the carton with the used toner cartridge.
  15. Clean any spilled toner.
  16. If the message CHANGE TONER COLLECTOR appears, go to Changing the Toner Collector to change the toner collector. (This message does not appear every time you change the toner cartridge.)