The best way to prevent jams is to use forms and applications that were designed for use with the printers. Form and application problems cannot be corrected by adjusting or repairing the printer.
If a particular form jams frequently, refer the application owner to the Forms Design Reference for Continuous Forms Advanced Function Printers. This book contains detailed information about selecting forms and designing applications for use with continuous-forms printers.
It is also important to ensure that the forms are loaded correctly. To prevent jams from happening, do the following:
Forms orientation may have an effect on stacking and jam frequency. On non-preprinted forms: