Ensure that the forms are folding correctly; that is, the forms stack
lies flat (without bowing between forms).
Ensure that the Forms Set indicator on the Printer
Control Panel is set to match the direction of the first fold perforation
that is below the red mark on the forms guide.
Separate the forms at the perforation near the top of the stacker. Save
as much of the output as possible. Work with the host system console operator
to recover any lost pages.
Unload forms from the stacker.
Note:
When you remove the
forms from the stacker, leave 4 to 5 pages attached to the end of the job
running in the stacker. This ensures that the forms folding is correct when
printing resumes. See Unloading the Stacker.
Ensure that the correct forms length and width are selected at the Stacker
Control Panel.
If you receive a message when no forms appear jammed, clean the six stacker
jam sensors and two mirrors with a soft dry cloth. See step 31 under "Cleaning the Printer."